You are entitled to a refund of your ticket and to assistance, if your train is cancelled and you have to cancel the journey as a result.
The ticket price must be refunded within 30 days after your request.
If the train is cancelled during the journey, you are entitled to a free return transport to the starting station.
Good to know:
You cannot claim for an additional compensation, if you have already received a refund of the ticket price.
- Meals and refreshments, in reasonable relation to the waiting time, if they are available on the train or in the station, or can reasonably be supplied.
- Hotel accomodation and transport between the railway station and place of accomodation if an overnight stay becomes necessary, where and when it is physically possible. If a hotel accomodation is necessary, the railway company can limit the duration of accomodation to a maximum of 3 nights due to the following reasons: Extraordinary circumstances (extreme weather conditions), fault of the passenger, behaviour of a third party (sabotage, persons on the track).
Ask the railway company to help you to find a hotel accomodation prior to booking the hotel yourself.