You are entitled to a refund of your ticket and to assistance, if your train is cancelled and you have to cancel the journey as a result.






The ticket price must be refunded within 30 days after your request.

If the train is cancelled during the journey, you are entitled to a free return transport to the starting station.


Good to know: 

You cannot claim for an additional compensation, if you have already received a refund of the ticket price.









Our advice: