You are entiteld to compensation and assistance.





The amount of the compensation is:




Good to know:

Some railway companies offer compensation for delays as short as 30 minutes. Inform yourself.



The railway company is not obliged to pay any compensation if the delay is due to the following reasons: extraordinary circumstances (extreme weather conditions), fault on the part of the passenger, behaviour of a third party (sabotage, persons on the track, etc)

If you have been rebooked free of charge by the railway company, you cannot claim reimbursement of the ticket price.

There is no entitlement to reimbursement of consequential costs incurred as a result of the delay at your destination (rental car, overnight accomodation)






If the train is cancelled and if you have not been rebooked within one hour, these are your rights:





Our advice:


Ask the railway company or the station manager for help to find a hotel accomodation prior to booking the hotel yourself.