Your rights:


The rights under the European Rail Passenger Rights regulation do not necessarily apply to regional, urban or suburban trains.


Ask the railway company in your destination country which regulations do apply.


Railway companies are still obliged to provide information to people with reduced mobility or disabilities.




Our advice:


If you want to take a regional, urban or suburban train in another EU country, please feel free to contact the European Consumer Centre Germany in order to get more information about your rights.