If you have booked a trip from an airline company consisting of a train journey followed by a flight, your rights if the train is cancelled or delayed depend on two EU regulations: Regulation 261/2004 (air passenger rights) and Regulation 2021/782 (rail passenger rights). For further information please feel free to have a closer look on our website.
- Please check the terms and conditions of the airline and of the railway company. The conditions will vary depending on the service you choose. In some cases, train travel to the airport is an additional service offered by the airline (e.g. Rail & Fly). In other cases, you will receive only a single ticket covering both the train journey and the flight. In this case, only one check-in is required (e.g. Lufthansa Express Rail). Luggage is also checked in at the railway station.
- In other cases, you need to go to the airline’s counter at the railway station to check in. Failure to do so may be considered as a “no show”. The remaining sections of your journey will be cancelled automatically. You will neither get a refund of the ticket price nor a free onward travel.